Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag a new online casino for us to look at? We'd like to hear from you. This page explains how to get in touch, what we can help with, and what's better directed elsewhere.
What we can help with
Top Aussie Online Casinos covers online casinos accepting Australian players, with a particular focus on new online casinos as they launch, along with their licensing, bonuses, pokies, payment methods and mobile play. Our contact channel is best used for:
- Questions about how we assess and rank casinos, including new sites we haven't yet covered
- Corrections — if a bonus term, licence detail or payment method on one of our pages is out of date, tell us and we'll check it
- Suggestions for casinos or topics you'd like to see reviewed
- General feedback on the site, its content or its usability
We're a review and comparison site, not a casino operator. We don't hold player funds, process deposits or withdrawals, or manage anyone's casino account, so we're not able to resolve disputes with an individual operator. For that, your first step should always be the casino's own customer support team, followed by the licensing authority shown on their site if the issue isn't resolved.
Before you reach out, a few things worth knowing
A lot of questions we get are already answered in detail elsewhere on the site, so it's worth a quick check first:
- If your question is about gambling responsibly, setting limits or self-exclusion tools, our Responsible Gambling page covers the support services available to Australian players and how deposit and loss limits typically work.
- If you want to understand how we operate as a site, including our approach to affiliate commission and editorial independence, that's covered on our About Us page.
- If you're after the legal terms governing use of this site, those sit on our Terms and Conditions page.
Since the casinos we review are offshore operators licensed outside Australia, we can't speak on their behalf about account-specific issues such as a delayed withdrawal or a bonus dispute. What we can do is point you toward the licensing details and support contacts we've noted in our reviews, so you know where to escalate.
What to include when you contact us
To help us respond properly, it's useful to include:
- The name of the casino or the page you're referring to
- A short description of the question, correction or feedback
- Any relevant detail — for example, a bonus term you think has changed, or a new casino you'd like us to review
We read every message, though as an independent review team we're not able to guarantee a response time. Straightforward corrections and factual updates tend to get actioned faster than general enquiries.
A note on eligibility and our content
Everything on fusion20luxurybeans.com is written for adults aged 18 and over. Online gambling carries financial risk, and the operators we review are offshore casinos accepting Australian players rather than Australian-licensed businesses. Nothing on this site is financial or legal advice, and our reviews reflect our own research at the time of publication rather than a guarantee of an operator's current terms. If in doubt about a specific offer or condition, always check directly with the casino before signing up or depositing.
Looking for something specific?
If you landed here hoping to compare current offers rather than contact us, our homepage rankings cover operators such as VegasNow, Wincrown and Casea, with details on their bonuses, games and payment options. For readers based outside Australia, we also cover non-Gamstop casinos for UK players, which is a separate market with its own rules.
Otherwise, feel free to send through your question — we'll take it from there.